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Starting Wednesday, February 19th, all membership, donation, and event registration transactions will be processed through CharityEngine. Neon will no longer be the Association’s CRM of record.
- If you have the Neon User Center bookmarked, please update it to: https://membership.railpassengers.org/usercenter.
- Your Neon username and Account ID have already been transferred to CharityEngine. However, because your password was unique to Neon, you will need to reset it when logging in for the first time.
Below is a screenshot of the CharityEngine Constituent Portal for reference.
Over the coming weeks and months, we will continue to enhance the system. If you have any questions or need assistance, please please email Kimberly A. Notarianni
As with any upgrade, there may be minor hiccups. Your Association staff is here to help and if necessary, work with CharityEngine to gain the answers. We are excited by the full complement of options and benefits that will be available to our supporters through one system.
Thank you for your patience and cooperation.
"When [NARP] comes to Washington, you help embolden us in our efforts to continue the progress for passenger rail. And not just on the Northeast Corridor. All over America! High-speed rail, passenger rail is coming to America, thanks to a lot of your efforts! We’re partners in this. ... You are the ones that are going to make this happen. Do not be dissuaded by the naysayers. There are thousands of people all over America who are for passenger rail and you represent the best of what America is about!"
Secretary Ray LaHood, U.S. Department of Transportation
2012 NARP Spring Council Meeting