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Starting Wednesday, February 19th, all membership, donation, and event registration transactions will be processed through CharityEngine. Neon will no longer be the Association’s CRM of record.

If you have the Neon User Center bookmarked, please update it to: https://membership.railpassengers.org/usercenter.
Your Neon username and Account ID have already been transferred to CharityEngine. However, because your password was unique to Neon, you will need to reset it when logging in for the first time.

Below is a screenshot of the CharityEngine Constituent Portal for reference.

Over the coming weeks and months, we will continue to enhance the system. If you have any questions or need assistance, please please email Kimberly A. Notarianni

As with any upgrade, there may be minor hiccups. Your Association staff is here to help and if necessary, work with CharityEngine to gain the answers. We are excited by the full complement of options and benefits that will be available to our supporters through one system.

Thank you for your patience and cooperation.

Log into CharityEngine

"The COVID Pandemic has been and continues to be the biggest challenge faced by Americans as it has taken a deadly toll on the world and on the world’s economies. During COVID Locomotive Engineers at Amtrak and other Passenger and Freight Railroads have embodied the definition of essential workers. This dedication by our members is not new. We applaud the Rail Passenger’s Association for recognizing the vital contributions of our members and their hard work moving Americans and freight during the COVID pandemic."

Dennis Pierce, Brotherhood of Locomotive Engineers and Trainmen (BLET) National President
December 21, 2021, on the Association awarding its 2021 Golden Spike Award to the Frontline Amtrak Employees.